PAYMENT INFORMATION

Payment Methods

This page explains how payments are handled when you place an order through trainesty.com and how to review the payment options available for your purchase.

STORE OPERATOR

Nanjing Yuanxinlai Network Technology Co., Ltd.

Trainesty is owned and operated by Nanjing Yuanxinlai Network Technology Co., Ltd.

The company operates trainesty.com and is responsible for customer orders, payment-related order administration, Customer Care, shipping coordination, returns, refunds, and related store operations.

01 · AVAILABLE PAYMENT METHODS

Payment Options Are Displayed at Checkout

The payment methods currently available for a specific order are displayed during checkout before the order is submitted.

Availability may vary depending on customer location, order value, currency, device, checkout configuration, and payment-provider availability. Please review the options shown at checkout for the most current information applicable to your order.

02 · PAYMENT PROCESSING

Secure Checkout Processing

Payment information required to complete an order may be processed through payment service providers made available during checkout.

Trainesty may receive information such as transaction status, payment method type, billing details, and other payment-related information reasonably necessary to administer your purchase. Sensitive payment credentials may be processed directly by the applicable payment provider rather than stored by Trainesty.

03 · PAYMENT AUTHORIZATION

Payment Must Be Successfully Authorized

An order is not considered successfully paid until the applicable payment transaction has been authorized or otherwise confirmed through the checkout process. If authorization is unsuccessful, the order may not proceed until payment is successfully completed.

04 · BILLING INFORMATION

Please Provide Accurate Information

Customers should provide accurate billing, contact, and payment-related information during checkout. Incorrect or incomplete information may cause payment authorization failure, additional verification, order delay, or cancellation where payment cannot be completed.

05 · DECLINED OR UNSUCCESSFUL PAYMENTS

Why a Payment May Not Be Approved

A payment may be declined because of incorrect billing information, insufficient funds, transaction limits, security checks, authorization requirements, payment-provider restrictions, or other conditions imposed by the applicable payment provider.

If a payment is not approved, please review the information entered during checkout or contact the applicable payment provider for additional assistance.

06 · ORDER TOTAL & CURRENCY

Review Your Final Total Before Payment

Product prices, shipping charges, discounts, taxes where applicable, currency, and the final order total are displayed during checkout before payment is submitted. Customers should review all displayed information before confirming the purchase.

07 · PAYMENT SECURITY

Protecting Payment-Related Information

We use reasonable measures intended to support secure order and payment processing. Payment providers may also apply their own security, fraud-prevention, verification, and authorization procedures.

For security, customers should not send full payment card numbers, PINs, passwords, verification codes, or other sensitive payment credentials to Trainesty Customer Care.

08 · REFUNDS

Approved Refunds

When a refund is approved under the applicable Return & Refund Policy, the refund will be issued through the original payment method or payment channel, subject to the refund rules stated in that policy and any additional processing time required by the applicable payment provider.

09 · PAYMENT QUESTIONS

Need Help With a Payment?

If you have a question about an order payment, transaction status, refund, checkout issue, or other payment-related matter, contact Trainesty Customer Care and provide your order number together with a clear description of the issue.

OFFICIAL BUSINESS INFORMATION

Nanjing Yuanxinlai Network Technology Co., Ltd.

Trainesty is owned and operated by Nanjing Yuanxinlai Network Technology Co., Ltd.

TRAINESTY CUSTOMER CARE

Payment Support

Contact Customer Care if you need assistance with an order payment, transaction status, refund, checkout issue, or other purchase-related question.

Nanjing Yuanxinlai Network Technology Co., Ltd. · Trainesty · trainesty.com