Terms of service
LEGAL & STORE TERMS
Terms of Service
These Terms of Service govern your access to trainesty.com and purchases made through Trainesty. Please review these terms before using the website or placing an order.
Last updated: September 14, 2026
CONTRACTING ENTITY
Nanjing Yuanxinlai Network Technology Co., Ltd.
Trainesty is a store brand owned and operated by Nanjing Yuanxinlai Network Technology Co., Ltd.
When you access trainesty.com, place an order, or purchase a product from Trainesty, your transaction and these Terms of Service are with Nanjing Yuanxinlai Network Technology Co., Ltd.
01 · ACCEPTANCE OF TERMS
Using Trainesty
By accessing trainesty.com or placing an order through the website, you agree to these Terms of Service and the policies applicable to your purchase. If you do not agree to these terms, please do not use the website to place an order.
02 · WEBSITE USE
Permitted Use of the Website
trainesty.com is provided for customers to review product information, place orders, manage purchases where available, and contact Customer Care.
You must not use the website for unlawful activity, fraudulent transactions, unauthorized interference with website functionality, attempts to compromise security, or activity that infringes the rights of Trainesty or others.
03 · PRODUCT INFORMATION
Sofa Throws & Product Details
Trainesty sells sofa throws and related home textile products. Available product pages provide information such as dimensions, materials, colors, care guidance, specifications, and other details relevant to the applicable product.
Minor differences in color, texture, or appearance may occur because of materials, production characteristics, photography, lighting, or individual screen settings.
04 · PRICING & ORDER TOTAL
Review Your Order Before Payment
Product prices, applicable shipping charges, discounts, taxes where applicable, and the final order total are displayed during checkout before payment is submitted. Customers should review all order information before confirming a purchase.
05 · ORDERS
Order Confirmation & Review
Orders are subject to successful payment authorization and any reasonably necessary order verification.
We may contact you if additional information is reasonably required to process an order. If an order cannot be completed, Customer Care will provide the applicable information or assistance.
06 · PAYMENT
Payment Methods at Checkout
The payment methods available for a specific purchase are displayed during checkout. Availability may vary according to location, currency, order details, device, and payment-provider availability.
Payment information may be processed by payment service providers made available during checkout. Customers should provide accurate billing and payment-related information when submitting an order.
07 · SHIPPING
United States Shipping Options
The final shipping method and charge applicable to an order are displayed during checkout. Delivery estimates, tracking, delays, and other shipping details are governed by the Trainesty Shipping Policy.
08 · DELIVERY INFORMATION
Accurate Shipping Information
Customers are responsible for providing a complete and accurate recipient name, delivery address, telephone number, and other shipping information during checkout. If an address error is discovered, please contact Customer Care as soon as possible. Changes cannot be guaranteed after fulfillment or dispatch has begun.
09 · RETURNS
180-Day Free Return Policy
Eligible return requests may be submitted within 180 calendar days after confirmed delivery.
Eligible approved returns include free approved return shipping when the customer follows the return method and instructions provided or authorized by Trainesty Customer Care.
Customers must contact Customer Care and obtain return authorization before sending a return parcel. Return eligibility and other return conditions are governed by the Trainesty Return & Refund Policy.
10 · RETURN ADDRESS
Registered Business & Designated Return Address
The following address serves as both the registered business address of Nanjing Yuanxinlai Network Technology Co., Ltd. and the designated return address for approved Trainesty customer returns.
Customers must obtain return authorization before sending any return parcel.
11 · DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Merchant-Side Order Issues
If a sofa throw arrives damaged, defective, incomplete, incorrect, or materially different from the applicable product description, contact Customer Care and provide your order number together with relevant photos or videos where appropriate.
After the issue is reviewed, Trainesty will provide an appropriate replacement, refund, return, or other reasonable solution without requiring the customer to bear additional approved return costs for a verified merchant-side issue.
12 · REFUNDS
Refund Processing
Approved refunds are issued to the original payment method after an eligible returned product has been received and inspected.
If a refund is approved without requiring a return, refund processing begins after the claim has been approved. Additional processing time may be required by the applicable bank or payment provider.
13 · CANCELLATIONS & ORDER CHANGES
Contact Customer Care Promptly
If you need to request an order cancellation, shipping-address correction, or another order change, contact Customer Care as soon as possible. We will make reasonable efforts to assist, but cancellation or modification may no longer be possible once fulfillment or dispatch has begun. If cancellation is no longer possible, the applicable return process may be used after delivery.
14 · INTELLECTUAL PROPERTY
Website Content
Content made available through trainesty.com, including store presentation, written content, graphics, product presentation, and other original website materials, may be protected by applicable intellectual-property rights. Unauthorized commercial copying, reproduction, or misuse is prohibited to the extent permitted by applicable law.
15 · THIRD-PARTY SERVICES
Service Providers & External Services
Store operations may involve third-party services such as website technology, payment processing, fulfillment, logistics, communications, analytics, or other operational providers. Use of third-party services may also be subject to the terms and privacy practices applicable to those services.
16 · RESPONSIBILITY & LIMITATIONS
Reasonable Store Operations
Trainesty will make reasonable efforts to provide accurate product information, process customer orders, provide Customer Care, and address eligible after-sales concerns. Nothing in these Terms is intended to exclude or limit customer rights or responsibilities that cannot lawfully be excluded under applicable law.
17 · PRIVACY
Personal Information
Personal information associated with trainesty.com, customer orders, payment processing, shipping, Customer Care, returns, and refunds is handled in accordance with the Trainesty Privacy Policy. Nanjing Yuanxinlai Network Technology Co., Ltd. is the operator of Trainesty and the data controller responsible for the processing described in that policy.
18 · CHANGES TO THESE TERMS
Terms Updates
These Terms of Service may be updated to reflect changes in store operations, policies, services, technology, or applicable requirements. An updated version will be published on this page together with a revised effective or last-updated date.
OFFICIAL BUSINESS INFORMATION
Nanjing Yuanxinlai Network Technology Co., Ltd.
The address above serves as both the registered business address of Nanjing Yuanxinlai Network Technology Co., Ltd. and the designated return address for approved Trainesty customer returns. Return authorization should be obtained before sending a return parcel.
CUSTOMER CARE
Questions About These Terms?
Contact Trainesty Customer Care if you have questions about these Terms of Service, your purchase, payment, shipping, returns, refunds, or another store-related matter.
Nanjing Yuanxinlai Network Technology Co., Ltd. · Trainesty · trainesty.com · Last updated September 14, 2026
LEGAL & STORE TERMS
Terms of Service
These Terms of Service govern your access to trainesty.com and purchases made through Trainesty. Please review these terms before using the website or placing an order.
Last updated: September 14, 2026
CONTRACTING ENTITY
Nanjing Yuanxinlai Network Technology Co., Ltd.
Trainesty is a store brand owned and operated by Nanjing Yuanxinlai Network Technology Co., Ltd.
When you access trainesty.com, place an order, or purchase a product from Trainesty, your transaction and these Terms of Service are with Nanjing Yuanxinlai Network Technology Co., Ltd.
01 · ACCEPTANCE OF TERMS
Using Trainesty
By accessing trainesty.com or placing an order through the website, you agree to these Terms of Service and the policies applicable to your purchase. If you do not agree to these terms, please do not use the website to place an order.
02 · WEBSITE USE
Permitted Use of the Website
trainesty.com is provided for customers to review product information, place orders, manage purchases where available, and contact Customer Care.
You must not use the website for unlawful activity, fraudulent transactions, unauthorized interference with website functionality, attempts to compromise security, or activity that infringes the rights of Trainesty or others.
03 · PRODUCT INFORMATION
Sofa Throws & Product Details
Trainesty sells sofa throws and related home textile products. Available product pages provide information such as dimensions, materials, colors, care guidance, specifications, and other details relevant to the applicable product.
Minor differences in color, texture, or appearance may occur because of materials, production characteristics, photography, lighting, or individual screen settings.
04 · PRICING & ORDER TOTAL
Review Your Order Before Payment
Product prices, applicable shipping charges, discounts, taxes where applicable, and the final order total are displayed during checkout before payment is submitted. Customers should review all order information before confirming a purchase.
05 · ORDERS
Order Confirmation & Review
Orders are subject to successful payment authorization and any reasonably necessary order verification.
We may contact you if additional information is reasonably required to process an order. If an order cannot be completed, Customer Care will provide the applicable information or assistance.
06 · PAYMENT
Payment Methods at Checkout
The payment methods available for a specific purchase are displayed during checkout. Availability may vary according to location, currency, order details, device, and payment-provider availability.
Payment information may be processed by payment service providers made available during checkout. Customers should provide accurate billing and payment-related information when submitting an order.
07 · SHIPPING
United States Shipping Options
The final shipping method and charge applicable to an order are displayed during checkout. Delivery estimates, tracking, delays, and other shipping details are governed by the Trainesty Shipping Policy.
08 · DELIVERY INFORMATION
Accurate Shipping Information
Customers are responsible for providing a complete and accurate recipient name, delivery address, telephone number, and other shipping information during checkout. If an address error is discovered, please contact Customer Care as soon as possible. Changes cannot be guaranteed after fulfillment or dispatch has begun.
09 · RETURNS
180-Day Free Return Policy
Eligible return requests may be submitted within 180 calendar days after confirmed delivery.
Eligible approved returns include free approved return shipping when the customer follows the return method and instructions provided or authorized by Trainesty Customer Care.
Customers must contact Customer Care and obtain return authorization before sending a return parcel. Return eligibility and other return conditions are governed by the Trainesty Return & Refund Policy.
10 · RETURN ADDRESS
Registered Business & Designated Return Address
The following address serves as both the registered business address of Nanjing Yuanxinlai Network Technology Co., Ltd. and the designated return address for approved Trainesty customer returns.
Customers must obtain return authorization before sending any return parcel.
11 · DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Merchant-Side Order Issues
If a sofa throw arrives damaged, defective, incomplete, incorrect, or materially different from the applicable product description, contact Customer Care and provide your order number together with relevant photos or videos where appropriate.
After the issue is reviewed, Trainesty will provide an appropriate replacement, refund, return, or other reasonable solution without requiring the customer to bear additional approved return costs for a verified merchant-side issue.
12 · REFUNDS
Refund Processing
Approved refunds are issued to the original payment method after an eligible returned product has been received and inspected.
If a refund is approved without requiring a return, refund processing begins after the claim has been approved. Additional processing time may be required by the applicable bank or payment provider.
13 · CANCELLATIONS & ORDER CHANGES
Contact Customer Care Promptly
If you need to request an order cancellation, shipping-address correction, or another order change, contact Customer Care as soon as possible. We will make reasonable efforts to assist, but cancellation or modification may no longer be possible once fulfillment or dispatch has begun. If cancellation is no longer possible, the applicable return process may be used after delivery.
14 · INTELLECTUAL PROPERTY
Website Content
Content made available through trainesty.com, including store presentation, written content, graphics, product presentation, and other original website materials, may be protected by applicable intellectual-property rights. Unauthorized commercial copying, reproduction, or misuse is prohibited to the extent permitted by applicable law.
15 · THIRD-PARTY SERVICES
Service Providers & External Services
Store operations may involve third-party services such as website technology, payment processing, fulfillment, logistics, communications, analytics, or other operational providers. Use of third-party services may also be subject to the terms and privacy practices applicable to those services.
16 · RESPONSIBILITY & LIMITATIONS
Reasonable Store Operations
Trainesty will make reasonable efforts to provide accurate product information, process customer orders, provide Customer Care, and address eligible after-sales concerns. Nothing in these Terms is intended to exclude or limit customer rights or responsibilities that cannot lawfully be excluded under applicable law.
17 · PRIVACY
Personal Information
Personal information associated with trainesty.com, customer orders, payment processing, shipping, Customer Care, returns, and refunds is handled in accordance with the Trainesty Privacy Policy. Nanjing Yuanxinlai Network Technology Co., Ltd. is the operator of Trainesty and the data controller responsible for the processing described in that policy.
18 · CHANGES TO THESE TERMS
Terms Updates
These Terms of Service may be updated to reflect changes in store operations, policies, services, technology, or applicable requirements. An updated version will be published on this page together with a revised effective or last-updated date.
OFFICIAL BUSINESS INFORMATION
Nanjing Yuanxinlai Network Technology Co., Ltd.
The address above serves as both the registered business address of Nanjing Yuanxinlai Network Technology Co., Ltd. and the designated return address for approved Trainesty customer returns. Return authorization should be obtained before sending a return parcel.
CUSTOMER CARE
Questions About These Terms?
Contact Trainesty Customer Care if you have questions about these Terms of Service, your purchase, payment, shipping, returns, refunds, or another store-related matter.
Nanjing Yuanxinlai Network Technology Co., Ltd. · Trainesty · trainesty.com · Last updated September 14, 2026